• Vehicle Rental
• Standard Insurance with an excess of CAD $7,500
• Free Additional Drivers
• Free Onroad Support Service
• Transfers from / to selected locations** more information here
• Travel Kit: including maps, brochures and postcards (free postage on postcards if posted at the depot)

• Additional Kilometres: CAD $0.45 per km, payable at the end of your rental.
• 100 km Pack: CAD $41 per pack - ($0.45 per km)
• 500 km Pack: CAD $198 per pack - ($0.45 per km)
• 1,000 km Pack: CAD $369 per pack - ($0.45 per km)
• Unlimited Kilometres: 14 night minimum - CAD $94 per day
  (Cannot be combined with Early Bird All Inclusive Packages)

• Vancouver to Calgary: CAD $650
• Vancouver to Edmonton: CAD $650
• Calgary to Vancouver: CAD $1,200
• Edmonton to Vancouver: CAD $1,200
• Toronto to Halifax: CAD $1,200
• Halifax to Toronto: CAD $1,200
• Minimum period of 7 days for one way rentals. No one ways available unless mentioned above.
  No one way rentals in and out of Whitehorse.

• British Columbia 12% (GST + PST)
• Alberta 5% GST
• Yukon 5% GST
• Nova Scotia 15% HST (PST & GST combined)
• Ontario 13% (GST + PST)

• A) CDR coverage reduces the renter’s responsibility for damages from CAD $7,500 to CAD $750 per occurrence (Some exceptions apply, please see table below for details). 
  
• B) CDR will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undrivable due to damage, even if the renter is at fault (unless the damage is a direct result of negligence, misuse or violation of restrictions). The replacement vehicle will be delivered to a location agreed upon by FRASERWAY and the renter and will be dispatched within 24 hours from the time the renter notifies FRASERWAY that the renter’s vehicle has become undrivable.
  
  Delivery will be limited to a province/state, which borders the province in which the renter took delivery of the renter’s vehicle. FRASERWAY is not obliged to deliver van conversions, C-Large, C-XLarge, MH27-SW, or ALuxury motorhomes to the Yukon, Northwest Territories, Nunavut or Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility if the damage is the renter’s fault;
  
  C) Damages and deductibles are subject to applicable taxes;
   
  D) In case the CDR is not purchased, Fraserway reserves the right to block the full deductible amount of $7,500 on the customer’s credit card (VISA, MC or AMEX).
   
  
• E) The following damages are covered under the CDR Reduction agreement (see exceptions under clause #4):
  - Motor vehicle accidents / Collision (including roof and underbody);
  - Hit and Run / Vandalism / Vehicle theft / Fire;
  - Damage due to break ins;
  - Tire damages;
  - Windshield damage;
  - General glass damage;
  - Impact with an animal;
  - Damages caused by back-up maneuvers;
  - Damages caused as a result of a natural disaster (hail, floods, storms);
  - Damages to the interior of the vehicle;
  - Replacement cost for lost keys or keys locked inside the vehicle.

• Damage was caused as a result of negligence / willful damage;
• Damage was caused as a result of people using the vehicle without permission (not registered on the rental agreement);
• Failure to maintain proper fluid levels;
• Damages caused by using the wrong fuel or wrong fluids;
• Failure to maintain proper tire pressure;
• Damage due to misuse of the brakes (overheating), transmission or any other parts of the power train;
• Damage due to violation of restricted travel;
• Damages caused by ignoring height restrictions and other road signs;
• Damages caused by driving with the awning and/or slide-out extended;
• Driving under the influence of alcohol, drugs and/or other substances;
• Damages caused as a result of travelling on ice roads;
• Damages caused as a result of the use of snow chains;

Charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge / Chevrolet) are not covered under the CDR or CDW agreement unless the renter can prove that contact with Ford / Dodge / Chevrolet was established and service was declined.

Theft, loss or damage of personal property and personal injuries are the renter’s responsibility.

5 - Security Deposit:
A damage deposit equal to the amount of the deductible ($7,500 or $750) is required at the time of departure, authorizing the amount on a major credit card (VISA, MC or AMEX).In the event of an accident, FRASERWAY will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies FRASERWAY that the renter is not at fault, FRASERWAY agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.

6 - Exchange Rate Variations:
Fraserway cannot be held responsible for exchange rate variations while a security deposit is being held.

7 - Insurance Coverage through a Third Party:
If the renter is covered for damages through a third party insurer, he/she agrees to pay Fraserway for all damages upon return. It is the renter’s responsibility to re-claim the amount from his/her third party insurer, Fraserway will not claim the amount on the customer’s behalf. It is the renter’s responsibility to examine his/her own policy to ensure that all damages are covered.

8 - Reporting of Damages / Accidents:
Any damages and/or injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible.

Right to Refuse Service:
Fraserway RV LP reserves the right to refuse service.

Seatbelts:
The number of passengers may not exceed the number of seatbelts while the vehicle is in motion.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation and Amendment Fees:
1st Amendment: Free, CAD $30 + tax per amendment thereafter

• Anytime after confirmation: 20% of nightly rental rate (and one way fee if applicable)
• 31 to 45 days prior to pick up: 30% of nightly rental rate (and one way fee if applicable)
• 15 to 30 days prior to pick up: 90% of nightly rental rate (and one way fee if applicable)
• 0 to 14 days or less prior to pick up: 100% of nightly rental rate (and one way fee if applicable)
• Day of pick up or No Show: 100% of of nightly rental rate (and one way fee if applicable)
  
  PLUS: For one way rentals, CAD $300 is to be paid in addition to applicable cancellation fee.